-----Original Message-----

From: Fricke
To: Gulf Coast Insulation, Inc.
Sent: Thu, Oct 22, 2009 11:13 am

Subject: Gulf Coast Insulation Recommendation

To Whom It Concerns:

I researched alternatives for reducing my heating and air conditioning bill and after several weeks reached several ideas that might help. I then began my research for organizations that could help me with my goal of lowering my bill. Gulf Coast Insulation, Inc. was one of the companies that I called.  To my surprise they listened to my goal and my ideas on how to accomplish them.  I thought I need to do multiple things with a "radiant barrier" being high on my list. 

You should have seen my expression when Mike explained they would be happy to put a radiant barrier in my attic but he began to ask me questions and he said that based on my responses that they would recommend increasing the attic insulation and to place a "tent" over the attic door sealing the attic from the interior of the house better.  I agreed to try this approach.  The cost of installing insulation and the tent were very reasonable and the proof was in the next electric bill which dropped by 11% in watts used to cool the house.  My son who sleeps upstairs stated the day after installation he had to use a blanket because it was cooler then it had been.  The thermostat had not been changed.  We have now raised the upstairs temperature by 5 degrees and are still more comfortable then before we installed the installation.   

I called Michael to thank him for the suggestion and we discussed other ideas.  The windows on our 11 year old home were single pain and we had 25 windows.  I knew that if they were double pain it would really help.  I was concerned that the investment was more than I could afford.  We really took some time and did considerable research on the alternatives.  Several years earlier we had placed solar tinting on the windows to help reflect the heat.  This did help but not as much as I was trying to accomplish.

We made the decision to install Showcase double pane windows.  The installation of 25 windows was completed in a week with very little interruption to the family. 

The first thing we notice is how quiet the house became.  The noise from the outside had all but vanished.  We could no longer hear someone slam a car door or cars driving by.  The windows had even a better surprise as our electric bill reduced by another 14% of watts used to cool the house as compared to the previous year for the same month. 

We are very please with the professional quality of the sales cycle, installation process and the results. 

We are being asked questions by our neighbors and friends and all we can say is if your goal is lower your cooling cost and get other benefits like a quieter home then you need to consider both insulation and tent in the attic pull down stairs and double pain windows.  If they ask about how please I was with the company we selected I tell them about my research and that we were very happy and please with the professionalism of the complete Gulf Coast Insulation, Inc. team.

Fricke Family

Pearland, Tx.

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December 8, 2009

Re: Gulf Coast Insulation

 To Whom It May Concern:

 Recently, I purchased a home built in the late 1960’s in Houston, Texas. The previous

owner had done extensive renovations to the living areas but had left everything above

the ceiling unfinished. As a result, it was my responsibility to finish the renovations in

order to bring the home to a decently livable condition. One of my tasks was to

adequately replace approximately 2,700 sq-ft of attic insulation.

The insulation up there was grossly inadequate. Much of what seemed to be batted (so

old I cannot tell) insulation had turned totally black from age and crumbled at the

lightest touch. Any attempts to move it caused a plume of fine particles in the air. Most

of it has compacted to about 2-3” and has pulled away from the joists, revealing the

drywall underneath. There were several attempts previously to replace some patches of

insulation, but they were simply placed right on top of the old rotten insulation, simply

masking the horrendous junk underneath. As such, I started doing research on Houston

area attic insulation companies who would be able to help me.

I quickly found that many companies will not even entertain the possibility of doing old

insulation removal & attic cleaning at that scale. Some would do it only if I did some

“pre-cleaning” myself and removed some of the attic decking. The one or two that

would do the job quoted me a price for removal that was significantly higher than the

actual installation of the insulation.

This was when I “Googled” attic insulation and came upon Gulf Coast Insulation. Their

 website seemed to highlight their expertise in old insulation removal. I gave them a call

and spoke to the owner Wanda and she sent Mike out. My first impression was that he was friendly, inviting and easy to talk to.

Mike came over personally to do an initial inspection and estimate. He very patiently

explained to me his findings. I was surprised to hear that he had different

recommendations for my specific insulation needs than what was suggested by other

companies. For example, he recommended against radiant barrier and to go with a

thicker R-44 blown-in insulation. I really appreciated that he explained very clearly the

rationale behind each recommendation which allowed me to make informed decisions.

Mike’s approachability also made it feel like I was talking to an old friend as opposed to

a salesman trying to get me to buy his product. To top things off, his estimate was

extremely reasonable and he wasn’t going to charge me an arm and a leg to remove the

decking or insist that I do some “pre-cleaning” of my attic. All this and the fact that he

was able to start on the job rather quickly, I decided to go with them.

I was tremendously impressed when Mike personally showed up with his crew on the

day of the job and was involved in the actual work itself. I left them to do their job while

I was at work and when I returned in the evening, they were already cleaning up. The

first thing I noticed was a truckload of trash bags containing junk, which came out of

my attic. I was surprised by how much junk was up there in the first place. Mike took

me for a tour up in the attic and I was very pleasantly surprised when I stuck my head

up into the attic. All the black crumbly disgusting pieces of old insulation were replaced

by nice fluffy pink blown-in insulation. Mike explained that he had some unused bags

of insulation left over, so he promptly went and used them anyway to achieve greater

than the agreed R-44 in several places. On top of that, I was quite pleased with the

attention to the little details such as blowing through my soffit vents from the outside to

ensure that no bits of insulation interferes with the proper ventilation in my attic. Mike

not only threw in an attic tent as an additional freebie but also told me that if, in an event

that any future attic work involves the moving or removal of insulation, that I should

give him a call and he will come by and either rake the insulation back for me or install

another bag of insulation for free! To top things off, they did an excellent job with the

clean up. The floors and carpet were vacuumed cleanly, all the furniture and rugs that

were moved previously were promptly returned to their original locations and there was

not a single fluff of insulation to be seen anywhere in the living areas.

I cannot adequately convey how impressed I am with Mike and Gulf Coast Insulation

Team. Not only are their prices extremely reasonable, their commitment to their work

and attention to detail is simply extraordinary. I would not hesitate to recommend Mike

and Gulf Coast Insulation to anyone with attic insulation needs. In fact, I am most

compelled to return to them myself when it comes time for me to replace my old drafty

doors .

M. Wong

Houston, Texas

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Subject: Letter of Recommendation

To the A Team,

I’ve been wanting to commend Gulf Coast Insulation crew on the great job done with my attic insulation installation.  I was more or less in a tight spot when I called your facility in December.  It was 4 days before the cold snap was arriving in Houston.  I called numerous insulation companies for bids. At the same time, I was trying to find a company to come out to my home to do the installation before the “big freeze” hit.  I had discovered that my attic had about 2 to 3 inches of insulation, and it was imperative that I get some blown in.  After talking to Michael about the types of insulation, and your recommendation to use a new product out on the market (L-77), I went home to do some research.  You were very thorough with your explanation and what sold me on using L-77 was that it is non-allergy, no itch, environmentally safe and adds soundproofing, and you could raise the U-Rating for not much more.  He also informed me that you could install it before the freeze hit.  From a pricing perspective you were on target to what I wanted to spend.  After researching the product and calling a few more companies, I decided to use Gulf Coast Insulation.  What really swayed my decision was that many of the other insulation companies I called had add-on costs for barriers around the soffits and HVAC unit.  He assured me that experienced installers didn’t need all of that and it was a waste of money.

Sure enough, your team came in the day before the freeze hit, and blew in L-77.  Since I had to work, I had a friend meet you over at my house.  She said your team was very professional, got down to business and had the job done in no time.  William & Billy cleaned up after themselves and were gone.  When I arrived home from work, I couldn’t tell anyone had been there.  To be sure I inspected my attic and soffits.  I wanted to make sure that the coverage was everywhere and nothing got into my HVAC unit. It was indeed, a job well done.

 I have definitely noticed a difference in the sound, it is quieter.  Additionally, my HVAC unit has not been running as much as it did prior to the insulation installation.  It is too soon to tell on my utility bill since it has not quite yet been a month, but I am confident I will see a difference.

I really appreciated you and your team helping me out with the timing, the pricing, and the product.  You definitely have me as a referral, so feel free to pass my contact information to anyone that may want to check out your references.  You have my contact information.

 Best regards,

Mrs.E. Bohlmann

Meyerland Area